With a frequency rate of 60 in 1995, the International Safety and Environmental Coordinator, Jean Dagios, could only declare that:
Our safety record is not good, but we have taken actions to address the problem.
At that time, senior management was totally committed to the project, with the implementation of a safety management system and the appointment of a Safety Coordinator. The results were spectacular, as the frequency rate dropped to 12 by the end of 1999.
After such a spectacular achievement, the problem was not so much reaching the objective, as maintaining it.
By 2001, the frequency rate was back up to 20, and management had to think about actions that would both reduce the rate and maintain it in the long term.